Responding to the Crozer closure: Unemployment compensation and other public benefits

(updated June 27, 2025)

This page includes resources on Unemployment Compensation and other benefits that may be helpful to former employees of Crozer Health and others facing other job loss.

  • May 1 & June 5 recordings & slides

  • What to do if your unemployment compensation claim is denied.

  • Information on the Crozer Transition Center.

  • & more.

Have you run into issues with unemployment compensation since Crozer Health closed in May? 

LASP collaborated with Phila. Legal Assistance & PA Legal Aid Network to present webinars, now on YouTube

The sudden closure of Crozer-Chester Medical Center and Taylor Hospital, both located in Delaware County was announced April 21, impacting over 2,600 employees.

In response, in May and June, LASP teamed up with Philadelphia Legal Assistance (PLA) and the Pennsylvania Legal Aid Network (PLAN) to present a two-part webinar series to answer Crozer Health employees' questions about how and why to apply for unemployment compensation, provide education on how to appeal denials, and answer questions.

More than 400 people registered for and 200+ attended the first webinar on May 1, "Crozer is Closing: What Employees Need to Know about Unemployment Compensation." Both webinars are availble on YouTube.

Presenters were Julia Simon-Mishel, Philadelphia Legal Assistance (PLA) Supervising Attorney, Unemployment Compensation Unit; Lee Scoratow, LASP Staff Attorney based in the Chester City Office; and Erica Briant, LASP Director of Community Engagement and Training & webinar moderator.

Crozer is Closing: What Employees Need to Know about Unemployment Compensation (part 1)

May 1 webinar on YouTube: https://bit.ly/YouTube-5-1-2025 | Slides

KYW Newsradio preview story by Justin Udo: https://bit.ly/KYW-4-30-2025

After Crozer Closed: How to Tackle Unemployment Compensation Issues (part 2)

June 5, 2025 webinar on YouTube: https://bit.ly/YouTube-6-5-2025 | Slides

CBS News Philadelphia story by Madeleine Wright: https://cbsn.ws/3HrItzg

Part 1

CROZER CLOSING: What Employees Need to Know to Get Unemployment Compensation

May 1, 2025 webinar

The recording from the May 1 webinar is on the Pennsylvania Legal Aid Network’s YouTube page: “CROZER CLOSING: What Employees Need to Know to Get Unemployment Compensation.”

 
 

Part 2

After Crozer Closed:  How to Tackle Unemployment Compensation Issues

June 5, 2025 webinar

Stay tuned for the link to the recording! The link to YouTube will be posted here ASAP, probably within a few days. See below for the slides!

Unemployment Compensation

PA Unemployment Compensation Handbook: A guide to unemployment benefts

Statewide resource

Get information about unemployment compensation in Pennsylvania at UCHelp.org.

Next steps

Next steps for people who are facing issues with unemployment compensation:

  • Visit Philadelphia Legal Assistance's webpage UCHelp.org

Crozer Health alumni can also contact the Crozer Transition Center through PA CareerLink of Delaware County.  

If you receive a denial of your unemployment compensation claim, appeal the denial.

For further assistance with claim denials or claim troubleshooting, contact Legal Aid of Southeastern Pennsylvania at lasp.org or your local state representative or senator.

Chester Housing Authority information for public housing residents and HCVP participants

If you are an employee of Crozer Health or Taylor Hospital and will be affected by the hospital closings, it's important to take action now to protect your housing.

What you need to do:

  • IMMEDIATELY contact your Occupancy Specialist to discuss your situation and develop a plan to preserve your housing.

  • Why is this important? Changes in employment can impact your eligibility and rent calculations for Public Housing or the Housing Choice Voucher Program (HCVP).

  • By contacting your Occupancy Specialist early, we can work together to: Understand how the hospital closures will affect your income.

  • Review your options and ensure continued housing stability.

  • Explore potential adjustments to your rent or voucher, if necessary.

  • Don't wait! Proactive communication is key to navigating this transition smoothly. We are committed to assisting residents and participants during this challenging time.

Compass

COMPASS provides a single access point for the following benefits:

  • Health care coverage, including CHIP

  • Supplemental Nutrition Assistance Program (SNAP, or food stamps), including Disaster Food Assistance

  • Free or reduced-price school meals

  • Cash Assistance

  • Child Care Works

  • Low-Income Home Energy Assistance Program (LIHEAP)

  • Long-term living services – Home- and community-based

  • Long-term living services – Nursing home and related facilities

Foreclosure

HUD Foreclosure brochure: 2-page PDF

Supplemental Nutrition Assistance Program (SNAP, or food stamps)

  • Replacement SNAP benefits: Did you purchase food with SNAP that was lost during a power outage, flood, or fire? Replacement SNAP benefits can help you get new food!

Utilities

  • What to do if you cannot afford your utilities | Pennsylvania Utility Law Project (PULP) | 4-page PDF in English and Spanish

  • Utility rights for tenants (renters) | Pennsylvania Utility Law Project | 4-page PDF in English and Spanish

Crozer Transition Center (through PA CareerLink of Delaware County)

PA CareerLink of Delaware County is hosting the Crozer Transition Center.

Visit the PA CareerLink of Delaware County. 1-page PDF | Crozer Transition Center webpage

The Rapid Response Transition Center for Crozer Health System employees, operated by Pennsylvania CareerLink Delaware County, provides essential support services to help dislocated workers transition to new opportunities.

Located at 160 E. 7th St., Chester, PA 19013, the center offers unemployment compensation guidance, job search assistance, career counseling, resume writing, and health insurance enrollment.

Services are available through virtual workshops and in-person appointments. Walk-ins are welcome, and appointments can be scheduled by emailing Pa.CrozerTransitionCenter.info@edsi.com.

The center is open Monday through Friday from 8:30 a.m.-5 p.m. For more information, call 610-876-4855.

1-page PDF | PA CareerLink of Delaware County’s Crozer Transition Center webpage

In the news

Former Crozer Health system employees struggle to access unemployment benefits

Legal aid groups organize webinar to guide Crozer employees in seeking unemployment benefits

  • by Justin Udo | KYW Newsradio | April 30, 2025 | https://bit.ly/KYW-4-30-2025

  • Lee Scoratow, LASP Staff Attorney; Erica Briant, LASP Director of Community Engagement & Training; and Julia Simon-Mishel, Philadelphia Legal Assistance Supervising Attorney, Unemployment Compensation Unit discuss their May 1 presentation in response to the sudden closure of Crozer Health in Delaware County.

unemployment compensationMarion Fraleypublic benefits